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Verbal deescalation has safely resolved thousands of calls that I’ve been on ove

Verbal deescalation has safely resolved thousands of calls that I’ve been on over the past 16 years. However, like all tactics verbal and physical, everything works, and everything fails. The most unpredictable and potentially violent types of calls are those related to someone who is experiencing a mental health health crisis. When an officer instructs a person to show them their hands, this is one reason why. Thankfully, the deputy was not seriously injured. Unlike this deputy we have the luxury of 20/20 hindsight for this incident. Having that luxury, what clues (if any) could you see that indicate this was not going to be resolved the way it was initially hoped to be?

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